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Privacy Policy

Effective Date: Jan 1st 2025

Allen Dental, Inc. ("we," "us," or "our") is committed to protecting the privacy of our patients and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in this policy.

Information we collect:

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, date of birth, and other identifiable information.

  • Health Information: Medical history, dental records, treatment plans, and insurance details, which are protected under HIPAA regulations.

  • Website Data: Non-personally identifiable information such as IP address, browser type, and usage patterns for website analytics.

How we use your information:

We use your information for the following purposes:

  • Dental Care: To provide dental treatments, consultations, and related services.

  • Appointment Reminders: To send you appointment confirmations, reminders, and follow-up communications.

  • Billing and Insurance: To process payments and work with your insurance provider.

  • Marketing and Promotions: To provide updates, promotions, and special offers via SMS, powered by Robinsburg Marketing Services. You may opt out of promotional messages at any time by following the unsubscribe instructions included in each message.

  • Compliance: To comply with legal, regulatory, or governmental requirements.

Hippa Compliance

We take your dental and medical privacy seriously. All communications related to your dental care, including appointment reminders, treatment plans, and dental records, comply with the Health Insurance Portability and Accountability Act (HIPAA). This ensures your Protected Health Information (PHI) is securely managed and disclosed only as necessary for your care and as required by law.

Sharing your information:

We may share your information with:

  • Third-Party Service Providers: Trusted partners like Robinsburg Marketing Services to send SMS communications. These providers adhere to strict privacy and security standards.

  • Insurance Companies: For processing claims and payment.

  • Regulatory Authorities: When required by law to comply with legal or regulatory obligations.

We do not sell or rent your personal information to third parties.

How we protect your information:

We implement industry-standard measures to safeguard your information, including:

  • Secure data storage and encryption.

  • Limited access to sensitive information by authorized personnel only.

  • Regular audits and updates to maintain compliance with HIPAA and other applicable regulations.

Your Rights:

You have the right to:

  • Access and review your dental records and personal information.

  • Request corrections to inaccurate or incomplete information.

  • Opt out of marketing communications by contacting us or following the unsubscribe instructions.

  • File a complaint if you believe your privacy rights have been violated.

Cookies and Website Tracking:

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics. You can disable cookies through your browser settings, though some features of our website may not function properly.

Updates to this policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review this policy periodically.

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